We ordered our puzzle guest book for our wedding about 3 weeks prior to the wedding, after we ordered from elsewhere 3 months prior and it still hadn't arrived. Venessa and the team were amazing in communicating promptly and ensuring we received our item with 1+ week to spare. They were also very helpful in providing tips about what pens to use. We're so happy with the product as well! Thank you so much for our beautiful puzzle/guestbook!